Tuesday, September 13, 2011

Frequently Asked Questions

 

Q:  Why has the frequency of patrolling been reduced?

A:  The frequency of patrolling has not been reduced, however, the 

      patrolling guards have an added task of tailing each and every

      car (without stickers)  that enters our streets to ensure they are

      headed for the destination they stated at our sentry points.

         

Q:  I’ve noticed a canopy and a guard stationed at the intersection

      of 5/5 and 5/6. What is the purpose of such?

A:  The leakage that can occur from 5/4 and 5/19 is too   

      massive for us to ignore.  Recent criminal activity occurring in

      Phase 4 demonstrates the need for us to be more vigilant.

 

Q:  Why is Post 3 closed?

A:  Post 3 comes under the jurisdiction of Phase 4. SUAC has no

     control over its’ operations.

 

Q:  When will the guard houses be built?

A:  SUAC has cleared two of the three stage approval process. We

     are now awaiting the final stage approval from the Land Office.

     The delay in the construction of such is primarily due to SUACs

     decision to fully adhere and comply with all rules and by-laws   

     governing such construction.

 

Q:  Which company has been awarded the contract for the

      construction of the guard houses?

A:  To maintain transparency, SUAC is inviting bids from contractor  

      residents for the construction of our guard  houses.  Details will 

      posted on our blog shortly.

 

 

Q: What changes are planned to enhance our security?

A:  Once our guard houses are built, all cars without stickers

     will be subject to more thorough checks. Drivers of such

     vehicles will be required to surrender their driver’s license

     for CCTV scanning.

 

Q:  How does SUAC stand financially?

A:  Our current monthly expenses are more or less in line with our

      collections. SUAC runs its’ operations based on the number of

      paying residents. To avoid any financial deficit, the number of

      guards is commensurate with the fees collected.

 

Q:  Do committee members pay their share of security fees?

A:  Absolutely. Committee members volunteer their time serving

     the community and contribute in a very special way to ensure

     that our residents, families and streets are safe.

 

Q:  I recently stopped paying the security fees, why was my

     “GUARDED” gate tag removed?

A:  As clearly stated on the back of each tag, SUAC reserves the

     right to remove the gate tags upon non-payment of security

     fees. This also aids our patrolling guards in identifying our

     paying members thereby ensuring that only members are    

     afforded the relevant services.

 

Q:  What additional steps are taken over holiday periods to ensure

      our safety?

A:  Guards are restricted from taking days off during such periods

      and are advised to be more vigilant. In addition, contractors

      and their staff working in our ‘taman’ are prohibited from

      spending nights at the houses in which they work.

 

 

SUAC – making it all come together…

5 comments:

  1. Dear SUAC,
    All car WITHOUT stickers will be tail by the security guard on their vehicle... last friday afternoon (9/9/11)a courier lorry came to my house to deliver some stuff. I DON'T see any of the guard tailing them. Is the lorry suppose to be tail? Or is that because their are courier delivery?

    ReplyDelete
  2. Couriers making delivery with the courier company truck are required to complete full registration at the guard house. They are not tailed. The tailing is for cars without stickers.

    ReplyDelete
  3. HI Neal and SUAC Committee, WELL DONE EVERYONE !
    everything running smooth except closure post 3, nothing much SUAC can do but it improves the security afterall. Just wish to highlight that i noticed Indo workers are staying in 2 houses along 5/9 and its very worrying, at least 5 workers were sighted at 11pm and they even cook amongst the construction materials which are highly flammable. Please tackle this issue soonest, contractors should ferry their workers to work each day and not station their workers at sites. Thank you for your hard work guys. God Bless.

    ReplyDelete
  4. Thank you for highlighting the above. SUAC will attempt to make contact with the owner or main contractor of the houses in question. SUAC cannot restrict the workers from staying at the premises (except during festive holidays) as it is private property. SUAC does however restrict such workers from leaving the premises after 8pm. SUAC will ensure that no cooking is done outdoors. Thanks again for bringing the above to our attention.

    ReplyDelete

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