Friday, June 10, 2011

Circular 4/2011

Dear Residents,

1) SUAC is pleased to announce that we have completed our registration as an RA. We are officially registered as Seri Utama (Phase 2 & 3) Residents Association (Persatuan Penduduk Fasa 2 Dan 3 Seri Utama)

2) SUAC is also pleased that we have achieved a participation rate of 80% membership. We are honoured by the confidence instilled in us to carry out the task of making our little paradise a safe one. SUAC continues to plead for more members to further enhance our security.

3) We are anxiously awating the consent to rebuild our guardhouses. All necessary paperwork has been complied and ready for submission to the relevant authorities.

4) SUAC truly hopes that each of you is pleased with our current level of security. It has been a long road for many of us. Further tightening measures will be implemented shortly. Technical details had to be ironed out prior to implementing such.

5) As a result of the increased costs of maintaining security, primarily due to the added cost of sentry services, SUAC regrets to inform you that our monthly fee will have to be raised to RM50 per month, effective July 1st. While the monthly cost of RM50 is still one of the lowest, we must examine the quality of service received. SUAC truly hopes that we will have your continued support as we are a mere proxy for our residents.

6) When the car sticker system was developed, it was done at a time when we strictly had patrolling guards. Now that our sentry system is in place, please be advised that rear stickers are neither necessary nor valid. Cars attempting to enter our streets with rear stickers placed on front windshields will be stopped. SUAC apologizes for any inconvenience.

7) One of the major issues facing our guards is that of verbal abuse. Please be kind to our guards, they are human too. Another issue that results in traffic jams at Post 1 is one where our visitors are not aware of the address of the residents that they are visiting. Residents are kindly advised to notify their visitors of their address. Your cooperation in this matter is greatly appreciated.

8) SUAC desperately requires street reps for JSP 5/6 and 5/8. To date, these streets have been mostly served by volunteers living outside of such streets. Kindly volunteer to ensure that the streets mentioned have a voice in determining our future course.

9) SUAC HOTLINES have been off-line for the past 2 weeks. We regret to inform you that we have been forced to obtain a new number. Kindly be informed that our new HOTLINE is 012-238-5508. This number is for our members’ use in case of emergency, 24 / 7.

10)Finally, numerous residents have complained that they lack car stickers and are unable to get them. SUAC is conducting a one week exercise to alleviate this problem. Any resident who wishes to purchase car stickers can send a sms to 012-673-9035 stating their name, address and number of stickers required. You will be attended to once SUAC is able to complete verification of residence.

SUAC wishes to thank all residents for their support and co-operation. Should there be any complaints / suggestions, do visit our blog at http://seriutama2n3.blogspot.com/ and drop us a line.

Change in Hotline Number

Regrettably, SUAC is forced to change our HOTLINE number. We sincerely apologize for any inconvenience caused. Our new number:

012-238-5508

This number is for GUARDED members only and is a direct line to our shift Supervisor.