SUAC UPDATE

Due to the chaos we experienced, our Hotline was down for the past few days. We apologize for the inconvenience. We are pleased to inform our Guarded residents that the Hotline is back in operation. For your convenience and safety, please have this number handy at all times. 

SUAC HOTLINE  ~ 012 238 5508.

Also, just a reminder that SUAC will have an EGM on Sunday, 24th March at 5pm at the 5/5 park. Thank you.

Circular 4/2011

Dear Residents,

1) SUAC is pleased to announce that we have completed our registration as an RA. We are officially registered as Seri Utama (Phase 2 & 3) Residents Association (Persatuan Penduduk Fasa 2 Dan 3 Seri Utama)

2) SUAC is also pleased that we have achieved a participation rate of 80% membership. We are honoured by the confidence instilled in us to carry out the task of making our little paradise a safe one. SUAC continues to plead for more members to further enhance our security.

3) We are anxiously awating the consent to rebuild our guardhouses. All necessary paperwork has been complied and ready for submission to the relevant authorities.

4) SUAC truly hopes that each of you is pleased with our current level of security. It has been a long road for many of us. Further tightening measures will be implemented shortly. Technical details had to be ironed out prior to implementing such.

5) As a result of the increased costs of maintaining security, primarily due to the added cost of sentry services, SUAC regrets to inform you that our monthly fee will have to be raised to RM50 per month, effective July 1^st. While the monthly cost of RM50 is still one of the lowest, we must examine the quality of service received. SUAC truly hopes that we will have your continued support as we are a mere proxy for our residents.

6) When the car sticker system was developed, it was done at a time when we strictly had patrolling guards. Now that our sentry system is in place, please be advised that rear stickers are neither necessary nor valid. Cars attempting to enter our streets with rear stickers placed on front windshields will be stopped. SUAC apologizes for any inconvenience.

7) One of the major issues facing our guards is that of verbal abuse. Please be kind to our guards, they are human too. Another issue that results in traffic jams at Post 1 is one where our visitors are not aware of the address of the residents that they are visiting. Residents are kindly advised to notify their visitors of their address. Your cooperation in this matter is greatly appreciated.

8) SUAC desperately requires street reps for JSP 5/6 and 5/8. To date, these streets have been mostly served by volunteers living outside of such streets. Kindly volunteer to ensure that the streets mentioned have a voice in determining our future course.

9) SUAC HOTLINES have been off-line for the past 2 weeks. We regret to inform you that we have been forced to obtain a new number. Kindly be informed that our new HOTLINE is 012-238-5508. This number is for our members’ use in case of emergency, 24 / 7.

10)Finally, numerous residents have complained that they lack car stickers and are unable to get them. SUAC is conducting a one week exercise to alleviate this problem. Any resident who wishes to purchase car stickers can send a sms to 012-673-9035 stating their name, address and number of stickers required. You will be attended to once SUAC is able to complete verification of residence.

SUAC wishes to thank all residents for their support and co-operation. Should there be any complaints / suggestions, do visit our blog at http://seriutama2n3.blogspot.com/ and drop us a line.

Change in Hotline Number

Regrettably, SUAC is forced to change our HOTLINE number. We sincerely apologize for any inconvenience caused. Our new number:

012-238-5508

This number is for GUARDED members only and is a direct line to our shift Supervisor.

SUAC Hotline

Dear Residents,

Please be advised that the SUAC Hotline will be offline till further notice due to a technical glitch. In case of emergency, kindly contact your Security Bureau:

Neal : 012-673-9035

Wilson : 019-369-9037

Anthony : 012-767-2933

We apologize for any inconvenience caused.

CIRCULAR 1/2011: THE GOOD, THE BAD & THE UGLY

Dear Residents,

A Happy New Year to all of our residents. Unfortunately, it wasn’t such a happy time for SUAC and some of our residents. The very same bunch of thugs hit three of our homes on January 4^th. CCTV footage showed us that the same vehicles were being used over and over again. This time, a light coloured (possibly white) Toyota Harrier, with 3 men were seen breaking into one of the 3 homes. The targeted homes either did not have an alarm system installed or had one that was not functioning. It was indeed an ugly day.

In light of our vulnerability, SUAC has decided to expedite the implementation of key security initiatives. We will require your full cooperation if we are to succeed. In an emergency meeting, SUAC has decided on the following:

1) The introduction of car stickers for all residents of Seri Utama (Phases 2, 3 & 4) and also for parents of students attending kindergartens in our community.

2) The registration of SUAC as a Residents’ Association.

3) The closure of entrances located at JSP 5/5 (off phase 1) and JSP 5/12 (off JSP 5/1) from the hours of 11am to 5pm and 11pm to 5am.

4) Subject to cooperation from residents of phase 4, the deployment of sentry guards at all 3 of our entrances for the hours that these are opened. SUAC must advise residents that should the participants of phase 4 cease to contribute towards the costs of such at any given time; the sentry guard initiative will cease to exist without prior notice.

5) The construction of new guard houses and boom gates.

6) The deployment of CCTV cameras at strategic locations.

7) An increase in the staffing levels of guards to provide for greater frequency of patrolling during the Chinese New Year period.

8) The exchange of phone numbers amongst immediate neighbours. Street reps will be providing your immediate neighbours with your contact number for use in cases of emergency. Should you decide that you do not wish to share your contact details with your neighbour, please opt out by advising your street rep. (contacts attached).

To succeed in the implementation of such, we need your assistance. SUAC is working hard on behalf of you, the residents. Many residents (over 200) are still reluctant to pay a mere RM40 a month for the good of our community. It is truly obscene. Our residents must afford us their full cooperation. SUAC kindly requests that residents pay their January – March dues shortly, purchase the said car stickers along with providing details of their vehicles, provide their consent for implementation of the initiatives above and submit to spot checks by our guards for vehicles without such stickers. Finally, SUAC is appealing for donations for the construction of our new guard houses, boom gates and CCTV’s. Your generosity is greatly appreciated.

24 HOUR EMERGENCY HOTLINES

Please be advised that SUAC now has two new emergency hotlines. These numbers are a direct link to our patrolling guards. Paying residents are free to call our 24 hour hotlines in case of any emergency or where you require a guard’s assistance.

SUAC EMERGENCY HOTLINES	~ 012-230-9314
	~ 012-230-9262

 
Neal Ramchandani
Secretary, SUAC

Seri Utama 2N3 Contact List

Updated on 30/11/2010: The committee members contact has been removed. Please call your street rep. or email seriutama2n3@gmail.com if you need a copy of the contact list.

CIRCULAR 1/2010: IMPORTANT SECURITY NOTICE

Dear Residents of phase 2 &3,

It is with deep sadness and anger that we inform you that there were 5 break-ins in our community and 1 attempted break-in on November 10^th 2010. It appears that Seri Utama has become a burglar haven. As you may also have noticed, Squad Security Services have ceased their operations in our community.

Numerous discussions have been held to address this urgent issue. We have come to the conclusion that it is not logistically possible for a single committee to address the security matters at Seri Utama. We have therefore decided to split such duties and have therefore formed a new committee to address security issues for phases 2 & 3. The Seri Utama Action Committee (SUAC), comprising of volunteer residents, will now assume responsibility for setting up a security system for phases 2 & 3. SUAC would like to take this opportunity to thank the previous committee for their efforts.

1. We will deploy a local patrol system. Security guards will patrol our respective streets (Phase 2 & 3) 24 hours a day. Patrolling offers us greater effectiveness while reducing cost as opposed to the sentry system which has proved ineffective. You may have noticed that such patrolling have commenced effective Tuesday November 16, 2010.
2. Paying members will have the benefit of having guards respond, in a timely fashion, to the trigger of their house alarm. Guards will undoubtedly be able to respond quickly to any emergency since they will be on constant patrol.
3. Paying members will also be notified if their gates are left open unintentionally.Paying members will receive car stickers that identify them as residents of our community. Cars without such stickers will be tailed by our guards when found loitering within our streets. For the sake of privacy, the new car stickers will not make any mention to Seri Utama.
4. SUAC will use a direct employment approach as opposed to engaging the services of a security company. While this approach is more cumbersome, the committee felt that this approach enhances quality while reducing costs.
5. Paying residents will be supplied with new home identifier stickers that will be bold and easily identifiable. Guards will only focus their efforts on homes with the new stickers.
6. Collection of fees will be carried out by street reps. This allows for greater interaction between residents and the committee and also frees up more time for the guards to carry out their duties. Residents will also be more able to voice any concerns through our new blog which is currently being set up. The blog will also provide up to date information on the goings on in our community.
7. The monthly fee has been reduced to RM40 per month. It is our hope that a greater number of homes will choose to participate in our new program which will then enable us to further improve the said services.
8. Our enhanced system calls for a 3 prong approach. While the security guards will carry out the 24 hour patrol, we have also engaged the police to assist us. BPKD has agreed to place an undercover officer within our community to ensure speedier response to our emergency calls. The Committee had a very productive meeting with Sergeant Major Latiff of BPKD and received a great deal of input on how further enhance the security of Seri Utama. We will be implementing such new measures in the near future. The third prong consists of us, the residents. Each of us must play a greater role if we are going to feel safe in our community.

As you can see, a great deal of thought, effort and time has gone in to address this urgent issue. SUAC members have worked diligently to come up with a comprehensive plan limited only by the funds that we collect. Each committee member only has the interest of our community at heart. It is tedious work and a great sacrifice on our part. Of course, all our efforts will prove futile if you, the residents do not show your support. We urge each and every resident to consider participating in our new scheme.

WE NEED YOU TO HELP US KEEP YOU AND YOUR FAMILY SAFE


Seri Utama Action Committee
Working towards a safer community

NUMBERS TO NOTE
POLICE KD STATION           03-6141-8469

FOR SUAC FEEDBACK:
SIMON LOW                           012-210-8030
JET TAN                                  019-311-9268
NEAL RAMCHANDANI         012-673-9035
Email: seriutama2n3@gmail.com

GUARDS:
SUREN                                    014-321-1586
PRAKASH                              010-260-0715
PUGANES                              016-241-2181